Frequently Asked Questions
When is trash day?
Trash pick-up days vary based upon your location. For information regarding your trash and recycling pick-up schedule go to http://www.pgh.st/# and enter your address.
How are maintenance requests handled?
We have a dedicated Repair Line (412.621.7051) and a full-time maintenance crew. Emergencies are handled immediately and routine requests are scheduled with the tenant.
When do I sign the lease?
Normally, you will receive your lease via email. On or just prior to your actual lease start date we meet with you at our office. In less than fifteen minutes, you will have keys in hand and be ready to move in!
Which utilities are my responsibility?
Our general rule of thumb is as follows:
Apartments: Tenants pay gas and electric utilities.
Single Family Homes: Tenants pay all utilities including water and sewage.
Is there an application fee?
No, there is no fee for residential lease applications. There may be a nominal charge assessed to applicants for a credit check on commercial lease applications.
How much is the security deposit?
The standard security deposit requirement is equal to one month’s rent and it is not refundable if you change your mind.
What do I need to do to reserve an apartment?
Do you allow pets?
Yes, we are PET FRIENDLY! Read more on our Pet Policy page.